LookOutCRM Goes To Asia
A local Canadian, Vancouver based company has launched a web-based, customizable, self hosted Customer Relationship Management Software called LookOutCRM. LookOutCRM now has a chinese version and will soon be releasing a korean version. Asia can now take advantage of affordable western technology.
(PRWEB) October 12, 2004
The concept of forming relationships with your customers and managing them has been around for a very long time. Only recently the emergence of various types of CRM software has given this concept a more tangible appeal. CRM has taken the world by storm. Businesses have finally realized that no matter how structured the internal processes of a company are, if the customers are unhappy, they will be soon out of business. It is the customer that drives a business. So why not gear all your internal processes towards satisfying your customerÂ’s needs. This is where CRM comes in. This is not just contact management or sales force management, but the big picture that lets you develop your internal business processes around the needs of your clients.
Asian Business Philosophy: CRM is not just a western concept. For decades the Asian market has been doing business this way. Their philosophy is to not just close a one time sale, but to form a long-term relationship with the client, leading to repeat buying and referrals. Asian social culture revolves around relationships.
Penetrating the Asian Market: The bigger companies dominating the western CRM market find it hard to penetrate the Asian market. The language barrier is one crucial element. Another barrier is that bigger companies find fewer profits in these markets due to their high overhead costs. A local Canadian company based in Vancouver, LookOut Software Inc. has become one of the very few companies to successfully enter the Chinese market. LookOutCRM software has the ability to customize every feature and field to fit an individual companyÂ’s needs. This includes changing languages. LookOut software now has a Chinese CRM version. This version is specifically designed for the Dale Carnegie Training franchise in Beijing. It will soon be releasing a Korean and Japanese version as well.
The Asian market can finally continue conducting business their way. They no longer have to conform to western systems. With LookOutCRM they can take the software and make it their own. LookOutCRM has managed to give the Asian market what it needs: Western technology with an Asian philosophy.
LookOut Software Inc is located in the midst of the high tech neighbourhood in Burnaby, BC. LookOut Software specializes in developing custom CRM solutions without the high price tag. At LookOut Software Inc we think about the big picture. We want to give you the opportunity to use our technology to grow your business. All LookOut products are scaleable so it not only facilitates the expansion of your business but is flexible enough to grow with the changing needs of your unique business.
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